Password Reset

If you forgot your AMS email address and password, and your organization uses the “sign in with your Brandfolder account” link to sign in to AMS, follow the steps below to reset your password:

• On the AMS log-in page, click “or sign in with your Brandfolder account.”
• Click on the “Forgot password?” link next to the password field.
  
• On the Reset password screen, enter your AMS email address and click “Recover Password.”
• A password reset email will be sent from Brandfolder to your email address with “Reset your password” in the subject field. Follow the instructions in the email to reset your AMS password.
  • If you are an SSO user, please reach out to your IT support team to reset the SSO password within your organization.

Note: History Factory archivists cannot view your password nor reset your password on your behalf.